Many veterinarians and pet experts will tell you hands (or paws) down keeping your pets home, in their familiar surroundings is the best choice.
Your pet remaining in their own comfortable space, with all the sights and smells they are accustom to, helps alleviate the stress of their owner’s leaving home. They are also able to maintain diet and exercise routines and revel in the engaging and personal attention our pet care specialist provides.
Remaining in their own home eliminates their exposure to contracting illnesses from the other animals they are exposed to in a boarding alternative.
Funk + Waggers provides trusted in-home pet care, when you can't be there. This means our pet care professionals travel to our clients homes to care for their pets. We have services to support every pet parent's need: vacation or business travel, long work days or meeting that will run late, working from home and don't have time to walk the dog, recovering from surgery, back-up to kids to ensure pet care focus. Whatever the reason, we have you covered! From overnight sitting to drop-in visits to dog walking and more we are your go to pet care partner. Our clients are primarily dog and cat owners, but we also visit and care for rabbits, birds, gerbils, hamsters, guinea pigs and certain reptiles.
Our client's appreciate the flexibility of our service options to customize their pet care needs. And the added security that we are watching over their home while they are away, bringing in the mail and if away for the night rotate lights and closing blinds and curtains to give your home a live-in appearance. We also offer a host of concierge services to compliment your pet care needs and routines.
Our business hours are Monday-Friday 10 AM - 5:30 PM and the best time for you to reach us. We check voicemail and email periodically on Saturdays and Sundays. Our Dog Walking service is Monday to Friday and Pet Sitting/Visits are available Monday to Sunday. We work scheduled visits 7 days a week 365 days per year.
While we are a compassionate and pet passionate people, we operate as a business and take the necessary steps to mitigate risk in the unlikely even an issue arises. Annually we maintain a dog walker license as mandated by the city.
We hold commercial business insurance, commercial auto insurance, are bonded and above and beyond that, staff have passed a criminal record check. At Funk + Waggers we are committed to demonstrating trust and professionalism from both a service and operational perspective.
We require two (2) working sets of keys to your home. One set of keys is provided to the dog walker or pet sitter. The second set of keys is kept on file and stored in our key safe as a backup for emergencies and provided to your backup dog walker or pet sitter when necessary. Our technology is fabulous - our key management feature makes it easy to know who the key holder is and track the history of the keys in our care.
Two (2) Sets of Keys
Clients agree to provide us with two (2) sets of working keys (please try them) at initial key pickup in order to avoid a charge for an extra visit. If only one set is ready, we will cut another for you for a $25 fee.
Doorman / Concierge
If you have a doorman, your regular walker/sitter would be grateful if you provided us with one (1) set and one (1) set to be left at the front desk with the doorman as an emergency back-up. Your building may have best practices they follow for such services. For the safety of your pet, prior to our visit, it is imperative client's have confirmed this process with their facility manager or condo board and the doorman/concierge is aware of our scheduled visit(s).
Lock Box
If preferred clients can purchase a lock box to install outside of their residence. We understand the lock-box may be utilized by other family members or services. For this reason, to ensure we have access to your pet two (2) sets of keys must be stored within the the lock-box. When updating or changing the code to your lock box, remember to update this information in your Funk + Waggers Member Account to ensure we can access your pet.
Key Return
To avoid a "special trip" fee, we can coordinate the return of keys at our next scheduled pet appointment. For security reasons keys will only ever mail keys via Canada Post Xpresspost. The cost of the Xpresspost and a $20 service fee will be charged to the client. In the event Funk + Waggers must make a "special trip" to pick-up/drop-off keys from client residence, the client will be billed a $25 service fee. After one year of inactivity on an account keys are destroyed.
Yes. There is a 30% surcharge added to the posted rates for services provided on calendared holidays. Below is our list of holidays.
Holiday Services Fees Apply to the Following:
New Year’s Eve
New Year’s Day
Family Day
March Break
Good Friday
Easter Monday
Mother's Day
Victoria Day
Father's Day
Canada Day
Civic Holiday
Labour Day
Thanksgiving
Christmas Eve
Christmas Day
Boxing Day
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If this is your first time requesting a booking with us it's easy-peasy:
REGISTER: Click the 'NEW MEMBER REGISTRATION', complete and submit. You will a 'Welcome' email with account verification from us.
LOGIN: Complete your pet parent profile -- the more detail the better.
REQUEST SERVICES: Go to 'My Schedule' and request the services you require.
CONFIRMATION: We're alerted to your request, assign a pet care specialist and send you a confirmation accepting your request.
Ta-da -- you're all set.
At Funk + Waggers our engaging dog walking, puppy care and pet sitting services are available to from south west downtown Toronto, along the lakeshore through south Etobicoke and south Mississauga. More precisely we are avaialble to clients living in these postal code areas:
TORONTO
M5T M5V
M6G M6H M6J M6K M6P M6R M6S
M8V M8W M8X M8Y M8Z
MISSISSAUGA
L5E L5G L5H L5J
We put our heart and soul into living our mission: to be your pet’s SECOND favourite human -- and your number one pet care partner.
Being easy to work with and providing peace-of-mind that our client’s pets and homes are well cared for when they’re absent, is no random promise.
Our Pet Parent Pledge is the foundation of our business and sets us apart. We created the Pet Parent Pledge to define our commitment and ensure every client consistently receives the best possible service and their pet has a great experience.
We want our client’s to leave their home confident that Funk + Waggers is delivering a fun, safe, engaging, and caring time for their pet. We accomplish this by living our Pet Parent Pledge.
Our 10 motivators are:
Safety
Customized Service
Fun & Engaging
Unparalleled Service and Communication
Professionalism
Extensive Services at Competitive Rates
Experience and Ongoing Education
Convenience and Technology
Continuous Improvement
Pet Passion
From a client perspective our greatest result is peace-of-mind. Whether you’re traveling, leave for work, work from home and have a crazy deadline or have to leave home for a plethora of reasons -- you can carry-on guilt-free knowing we are looking out the well being of your pets and your home.
From your pet’s perspective our visits are always engaging and fun. They receive top-notch care and attention and are remain in the comfort of their own home surround by everything that is special to them.
ADDITIONAL SERVICE CHARGES
Solo Walk $5
Additional Dog or Cat $10
Hourly Pet Sitting Rate After 10:30 PM $8/15-minutes
Early/Late fee for Visits before (before 9 AM or after 6 PM) $5
Holiday Service Fee 30% surcharge to posted rates.
Late Booking Fee (less than 24 hour notice) $10
Key Pick-up/Drop-off (if a special trip is required after initial meeting) $25
Xpresspost Key Return Cost of the Xpresspost + a $20 service fee
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Late Payment Fee: $10 (applied on payments received on or after the first day of service)
Pre-depart Meeting (if requested after initial meeting) $20
Key Cutting $25
Emergency Vet Visit Stand-by $22/hr
Need some help or have burning question that you want an answer for lickity-split?
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Just click through the categories below to find the answer or search by key words.
If you still can't find an answer to your question, bound over to the 'contact us' tab and shoot us a message -- we're just a click away.
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